Hey there!
I’m going to do my best not to sound stuffy and write in plain English, so we’re on the same page with the terms & conditions.
The reason you’re here is so you have a better idea and understanding of our business relationship and that you feel certain that I’m the person to help you with your copy.
By using the website, email, quiz, forms, and tools associated with Copywriting Britt, LLC you accept the following terms and conditions.
Services
Everything written on the website is as accurate and up-to-date as possible. If you see any inconsistencies that affect your quality of service, please let me know, and we can resolve it ASAP.
Every service comes with a Copy Companion™, which is a comprehensive dive into your brand, audience, and message that you keep and take with you to other marketing relationships for better omnichannel outcomes.
Most Copy Companions are out of date after 6 months to a year, or if your brand drastically changes its messaging and offers. It’s recommended that you update it before buying add-ons if it’s been more than 6 months.
Add-ons are only available if you bought a main service because they need the Copy Companion to execute consistent messaging in your newsletter, social ads, and social captions.
You’re given up to two revisions on all of your copy and may have more for additional charges. However, I will do my best to turn over the best quality the first time.
Pricing
Pricing is what it says on the website but is subject to change if you need additions.
For example, if you want a website with more than 5 pages, you’re subject to additional fees for other pages, which can be discussed on a call and will be reflected in your proposal before starting.
Payment Terms & Contract
At the time we agree to work with each other, there is a proposal and contract that must be signed, and an initial payment must be made before beginning services. In most cases, the initial payment is 70% of the total amount, with the remaining 30% due at the completion of the first draft of copy.
Payment must be made through Honeybook unless we agree otherwise. I only accept USD.
If you have any contracts or NDAs for me, I will gladly review and sign them as long as they don’t conflict with Copywriting Britt, LLC’s contract, and if it does, we can discuss a mutual agreement.
Scope of Project
I agree to execute and deliver your respective service and complete the duties outlined in your signed proposal. You reserve the right to ask for additional services with the understanding that there may be additional costs.
You also understand that if services included in your proposal are not used by the time the contract concludes, you forfeit that part of your service and cannot be refunded for unused services.
You also agree not to go live with your copy until the agreed-upon completion date of your project to avoid inconsistencies should revisions create changes with previous concepts and messaging.
Legal
I declare that I cannot guarantee that the completed work will be error-free, although the copy is thoroughly checked. As such, I can’t be liable to you or any third party for damages, including lost profits, lost savings, or other incidental, consequential, or special damages, even with prior advisory. If any provision of this contract shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from this contract and shall not affect the validity and enforceability of any remaining provisions.
Copyright
You own the copyright for all material created under this agreement, provided you have paid in full.
I can showcase sample works of the copy from this project as marketing and portfolio pieces unless you explicitly decline in writing. However, I agree to ask for permission if I want to showcase your complete and polished project (i.e., links to your website, landing pages, emails, social captions, ads, and newsletter) in my portfolio and marketing materials.
I promise not to plagiarize, reuse, or sell your copy to other clients.
You agree not to plagiarize work (presentation decks, eBooks, or other downloads (both free or paid) by competitors or industry figures you admire to use in your copy. I reserve the right to reject such materials unless there is explicit proof of permission to use them, like PLR (Private Label Rights) products.
Confidentiality and Non-Disclosure
I understand that I may be given access to sensitive information like logins and passwords, customer information, trade secrets, etc., and agree not to discuss or disclose such information with anyone but you.
I will take the utmost precaution not to be negligent or act with intentional misconduct when handling accounts. At the time of the project's completion, I agree to log out of all your platforms.
Termination Clause
Agreements may be terminated within 3 business days of written notice by either party, to which all invoices or refunds must be distributed within 14 business days, or otherwise accrue a daily 1% late fee for delinquency.
If services have begun on your project before termination, I reserve the right to a $50 cancellation fee and will hand over any written materials to you.
The only exception to this term is if I am unsatisfied with repeat delinquency in payment, in which case I reserve the right to terminate the contract with immediate notice to you.
Refund
You reserve the right to request a partial refund for any unsatisfactory copy. In such cases, you must provide me with a detailed reason for your dissatisfaction, giving me another opportunity to address and resolve the issues with the copy. It's important to note that the exception for a refund applies if you have used the intellectual property, as this action relinquishes your right to a refund.
Indemnity Clause
While I will work toward giving you the best outcome, you understand that I cannot be held liable for unsatisfactory results like conversion, retention, sales, or offensive claims by your customers.
If either party takes legal action, we agree to contact each other by email and U.S. mail and to resolve disputes through mediation.
Each party is responsible for their own representation and legal fees in mediation. Should claims make it to court, the indemnifying party is responsible for covering all reasonable costs and expenses incurred by the indemnified party in connection with the claim, including attorney fees, court costs, and related expenses.
Indemnifying the other party does not constitute an admission of liability or fault.
Acts of God/Force Majeure
In the unforeseen event that either party suffers a tragic loss or is the victim of an act of God (flood, fire, natural disaster, major bodily injury, death), either party will provide proof and agree to the immediate termination of the contract, forgiving outstanding payment or services, indefinitely.
Overall, the terms & conditions here are consistent with the contract you’ll be asked to sign.
If you have any questions and need to get in touch with me before we work together, you can fill out this form, and I’ll be in touch within 2 business days.
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